{"id":2213,"date":"2018-06-04T13:57:17","date_gmt":"2018-06-04T13:57:17","guid":{"rendered":"http:\/\/shoperific.bold-themes.com\/main-demo\/?page_id=7"},"modified":"2022-08-21T09:28:09","modified_gmt":"2022-08-21T09:28:09","slug":"about-us","status":"publish","type":"page","link":"https:\/\/rhinowebllc.com\/laniermusic\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"

While some might call Randy Lanier of Lanier Music a workhorse, he\u2019ll tell you he hasn\u2019t worked a day in over 20 years. Sandwiched between the glow of New Orleans and the rural farming communities that line the Louisiana countryside is the bedroom community of Mandeville. It\u2019s here that Randy Lanier has run a successful music store for over 20 years<\/p>\n

He built Lanier Music from the bottom up-literally, board by board. He continues to grow and change, keeping the store fresh and exciting.<\/p>\n

\u201cIn 2008 we more than tripled our size to over 9,000 square feet,\u201d he says. \u201d He added on 4200 square feet of retail and repair space, and 2,800 square feet of lessons space. In 2018 Randy and his wife Janelle began expanding and remodeling adding a separate section for Band and Orchestra. They plan to continue remodeling in 2019 to include dedicated space for Drums\/Percussion as well as a dedicated lighting area.<\/p>\n

Randy\u2019s current success is a far cry from his humble beginnings. He grew up on a Louisiana dairy farm, one of eight kids. \u201d We worked every day from can to can\u2019t, getting up at four in the morning to milk the cows. We went to school, then did it all again. Then my dad died when I was 7 and we hit hard financial times.\u201d<\/p>\n

Growing up, Randy did what he could to help his family, while dreaming a few dreams of his own along the way. After learning the drums, he hoped to play in a band someday. He reached that goal and then, while working at a music store in college, decided he wanted to open one of his own when he settled down. He made that dream come true too. Applying the work ethic he grew up with to his new business may have helped him to prosper, but to Randy, it\u2019s always felt more like play.<\/p>\n

\u201cI haven\u2019t gone to work in over 20 years,\u201d he says. \u201dEvery day I get to help people on a musical journey.\u201d In addition to long hours and hard work, Randy also credits his store\u2019s success to offering unparalleled customer service.<\/p>\n

\u201cTake it to 11? We start at 11!\u201d he says with a laugh. \u201cIt\u2019s a million little things that we do. It\u2019s loaning a guitar or amp for someone to try out on a gig. Helping a church out with a speaker in a bind. Helping people beyond their expectation.\u201d<\/p>\n

Randy also loves a challenge. \u201d Customers that others run away from, I run toward. I like the satisfied customers, but I really love the ones that you just can\u2019t satisfy. I\u2019ve only had two irate customers since I opened and they both left with smile on their faces.<\/p>\n

\u201cWe can\u2019t affect the economy but we can help people in this store. And by doing so, I don\u2019t have to worry about advertising because those customers do the advertising for me. People come in and say, \u2018Hey we hear you can help us.\u2019 I treat people better than I expect to be treated and it just pays off exponentially.\u201d<\/p>\n

Randy was also determined to give back. After Hurricane Katrina, a family came into his store that had lost everything, yet still had an amazing attitude.<\/p>\n

\u201cWe were talking when the father says to his wife, \u2018Look, honey,\u2019 and points to their son playing one of our guitars. The boy looked happy. She teared up and told me that he hadn\u2019t smiled since the storm three weeks before. The dad asked how much the guitar was, and I said it wasn\u2019t for sale. \u2019Why not?\u2019 he asked. \u2018Because it\u2019s already his,\u2019 I told him.<\/p>\n

\u201cThat\u2019s the best thing about being the owner: I have the luxury of doing that. That family told tons of people about that, but I didn\u2019t do it for promotion. I did it because it was right.\u201d<\/p>\n

When asked for any advice on succeeding in these challenging economic times, Randy answers without hesitation. \u201dThere\u2019s about 50,000 ways to go out of business and only one way to stay in business: Work hard!\u201d<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2287,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/pages\/2213"}],"collection":[{"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/comments?post=2213"}],"version-history":[{"count":4,"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/pages\/2213\/revisions"}],"predecessor-version":[{"id":2495,"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/pages\/2213\/revisions\/2495"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/media\/2287"}],"wp:attachment":[{"href":"https:\/\/rhinowebllc.com\/laniermusic\/wp-json\/wp\/v2\/media?parent=2213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}